Shipping, Return ~

and Refund

At Replenish Extensions, we want you to feel confident in every purchase. If you are not completely satisfied with your order, our simple returns process ensures a smooth experience. Please read our policy carefully before initiating a return.

Return Eligibility:

  • Return window: Items must be returned within 14 days of receiving your order.
  • Condition of products: All products must be unopened, unused, and in their original packaging.
  • Non-returnable items:
    • Custom orders (non-refundable and non-exchangeable)
    • Worn or damaged closures, frontals, toppers, or wigs
    • Hair that has been coloured or altered in any way

Refund & Store Credit Process

  • Once your return is received and quality-checked, your refund or store credit will be processed the same day to your original payment method.
  • Refund times may vary depending on your bank or payment provider.

How to Start Your Return

Please complete the Return Request Form below. If your item meets our return criteria, we will email you detailed return instructions.

 

Return Address

Replenish Extensions
Unit 21113
Poole
BH15 9EL
United Kingdom